Support
One address, read by a person.
We answer within two working days, usually sooner. There is no ticket system and no bot — a person reads it. Formal complaints sent here are acknowledged inside 24 hours.
Registered office
PriceWise India
Nizagarh Town, TalcherCity: AnugulOdisha, IndiaPIN 759107
Sole proprietorship · GSTIN 21AWUPP6866H1ZV · PAN AWUPP6866H
Postal complaints and legal notices reach Pravat Kumar Pati, Grievance Officer, and are acknowledged within 24 hours under the IT Rules, 2021.
A price looks wrong
Send the product page link and what you actually paid, including shipping. This is the report we act on fastest, because it is the one thing we cannot measure from here.
A product or store is missing
Tell us the product name and where you saw it. We add catalogue entries and store adapters in batches.
Something is broken
A blank page, a wrong total, a store link that goes nowhere. Screenshots help, especially on mobile.
A privacy or data request
We store almost nothing: a hashed email if you asked for a price watch, and a scrapped IP fingerprint on reviews. Deletion takes one email.
Where a store dispute goes
If the seller will not resolve a delivery or refund, the National Consumer Helpline is the government route: consumerhelpline.gov.in or 1915. You do not need our involvement to use it.
What we cannot help with
Orders, delivery, returns, refunds and warranty are entirely between you and the store. We never take payment, never hold stock and never see your order. For those, use the store's own support — and if the store has failed you, the grievance page explains the escalation route under Indian consumer law.
Grievance officer details, statutory timelines and the escalation ladder live on the grievance page. Everything we store, and everything we refuse to store, is on the privacy page.